Xprocess: Create custom dashboards and make use of comprehensive reporting views

 

Welcome to the third part of Xprocess article series where we focus our attention on creating custom dashboard and view reporting. As you know by now, Xprocess is our fully managed, adaptive business process monitoring platform. To refresh your knowledge on how to create your own metrics and define key performance indicators to help you quantify the level of attainment of your business objectives and targets, click here. To read more on how rules and alerts allow you to monitor your applications and business processes, while quickly identifying the root cause when any anomalies occur, click here.

The landing page of Xprocess will take you straight to your dashboards you created previously. Every dashboard will provide a top-down overview of Processes, Tasks, Alerts and Metrics from left to right.

The above example of valuation process shows it’s split into seven tasks that you can define yourself. Alert history will give you a better view of when the tasks display red or green (eg, when Asset value exceeds 5%). Alerts are generated each hour and by clicking on it you will see the Metrics related to it. In this specific Valuation example, you can see the exact asset values and the difference that triggered this alert.

The Timelines section provides an extra dimension to all of the previous information, allowing you to zoom into time zones related to Alerts, as well as history of those checks.

Reporting functionality will be available to you in the third tab on the left in the main menu. You can select the suitable timeframe. First graph will show you a graphical representation of the Metrics table on the right.

 

In a similar way, Actions table represents alerts in a graphical manner, allowing for greater transparency on the specific days and times when alerts were triggered.

All the above reports are available when the dashboard is up to date and you have the option to be notified via e-mail as well for a quicker root cause resolution. On that note, stay tuned to read our subsequent article on how you can leverage root cause resolution to implement permanent solutions to your business processes. In the meantime, if you’d like to enquire about Xprocess please contact us. We’d love to hear from you!

Xprocess: Proactive alerts for real-time issue tracking

 

Welcome to the second part of Xprocess article series where we will focus our attention on setting proactive alerts. As you know by now, Xprocess is our fully managed, adaptive business process monitoring platform. To refresh your knowledge on how to create your own metrics and define key performance indicators to help you quantify the level of attainment of your business objectives and targets, read our previous article in the series.

With 24/7 monitoring of your applications and business processes, Xprocess will automatically alert you and provide quick identification of root cause when any anomalies occur, allowing you to minimize downtime and focus on delivering business value. Setting up alerts will help you monitor data quality and the data acquisition process, bringing proactive monitoring and quick resolution.

As discussed in the first article on metrics, Xprocess helps you define attributes for your systems using custom metrics, and a healthy baseline for those attributes using rules. Metrics are sent through secure protocols to Xprocess using the open source agent or via integrated proprietary applications. Once you set up the rules engine, these will trigger alerts whenever measures and tasks are failing to function as expected.

As a simple example of alert configuration for a fixed element, you can configure one for when a threshold of a certain metric is based on a static value. If that threshold is breached, for example if metrics are not sent or numbers are lower than the threshold set, an alert will be triggered.

For more complex requests, where one metric is dependent on the previous one and hence contextual, alerts can be defined in a relative, rather than absolute way.

Rules and alerts can also be configured to notify the business when an error occurs, for example when a metric with data is received without error but the data quality is incomplete, helping you monitor the quality of your data.

 

Within Xprocess you can use default alerts or create your own, which can be configured as Dashboard colour, desktop pop-up or in the form of e-mail reports. E-mail alerts can also be customized to be sent to specific teams within the business and categorised by priority and colour codes.

Stay tuned to read our next article where we show you how to create custom dashboards and comprehensive reporting views. In the meantime, if you’d like to enquire about Xprocess please contact us. We’d love to hear from you!

We’re hiring! DevOps Engineer

We‘re looking for a hands-on DevOps Engineer who will lead the way for automation, continuous integration (CI), development and management of our SaaS environment. The ideal engineer will bring their experiences, best practices, and a collaborative attitude to help establish and drive our DevOps processes and initiatives.

Responsibilities

  • Contribute to the definition and realisation of a container-based system architecture
  • Define and develop a deployment automation strategy
  • Collaborate with the development and product management teams to improve automation of workflows, infrastructure, code testing and deployment across our test and production environments
  • Support our clients with technical requirements for deployment and monitoring of our hybrid and on-site components
  • Help increase system performance with a focus on high availability and scalability
  • Create tools to empower developers and testers and to industrialise development, staging and production infrastructures
  • Document processes and procedures for transparency, resiliency and improved operations

 

What we’re looking for

  • Bachelor’s degree in Computer Engineering, Computer Science or similar field
  • 1-3 years professional experience in a DevOps role in a software development firm
  • Experience with Amazon Web Services (AWS), in particular EKS, ECS, Fargate, EC2
  • Demonstrable experience of architecting and deployment of at least one microservices-based .Net solution to Docker / Kubernetes, ideally a migration from a monolith. Container configuration, provisioning, orchestration and clustering
  • Experience with scripting (Windows / PowerShell), deployment automation and application monitoring
  • Experience with TeamCity, Gitlab and CI/CD processes
  • Strong knowledge of container networking concepts
  • Strong interpersonal and communication skills

 

What we offer

  • A flexible and challenging work environment
  • Training and personal development framework
  • Private medical insurance

 

We’d love to hear from you, send us an email at hireme@xpansionfts.com or reach out through our contact form

Xprocess: Real-time business monitoring for data-driven decision making

 

This month we would like to shift your attention to Xprocess – our fully managed, adaptive business process monitoring platform. If you are looking to increase business resilience and transparency, then Xprocess is the perfect solution for you. It offers real-time visibility on business processes, by modelling and monitoring them proactively.

With Xprocess you can achieve the following:

  • Create your own metrics and define key performance indicators
  • Set up proactive alerts on real-time issues
  • Create custom dashboards and comprehensive reporting views
  • Leverage root cause resolution to implement permanent solutions
  • View historical data to identify trends and patterns
  • Maximize efficiency and minimize downtime
  • Integrate the platform with third party applications

In this multi-part series, we will discuss each of the above points.

Part I : Create your own metrics and define key performance indicators

XMon allows you to define various types of metrics to track the status of your business processes. Some of these metrics can be used as Key Performance Indicators (KPIs) to help you quantify the level of attainment of your business objectives and targets.

One of our recent enhancements enables you to send monitoring metrics directly from Xmon to Xprocess. This way, you can obtain an unparalleled view of these metrics allowing you to monitor the flow of requests and data.

Xprocess supports both Static and Historical metrics, with the latter allowing you to record a time series of the measurable value. A metric can have a number of attributes associated with it to define its characteristics or features. These attributes can be of different types or formats and can be optional or mandatory.

Metric definition and custom attributes window

 

Metrics can be sent to Xprocess from an Xmon agent or from any third-party program. The Xmon agent has a configurable engine that can interface to a variety of data sources such as files (xml, log, csv, etc.), databases (MS SQL, Oracle, etc.) and processes. Regardless of where the metrics come from, they are sent to Xprocess via the REST API.

Once metrics start flowing into Xprocess, they become available for a multitude of uses such as viewing timelines, building visualisations, or creating rules and alerts. For instance, an external process can send a Heartbeat metric to Xprocess every minute. Another example is a metric set up to receive and monitor the valuation of an asset manager’s portfolio, as shown below.

 

Metric table, showing collected metric values

 

Metric value graph, showing values over time

 

Stay tuned to read our subsequent articles about the other features and functionalities of Xprocess. Our next article will explain how rules and alerts can be defined for metrics to help you monitor your processes proactively and resolve anomalies in a timely fashion. In the meantime, if you’d like to enquire about Xprocess please contact us. We’d love to hear from you!

Three ways to use Xpansion’s REST API functions to improve your workflows

REST APIs are a modern application programming interface used for web service based integrations. REST APIs have become a standard in the industry for system integrations as a scalable, reliable and standardized way to programmatically access functionality and data.

Our suite of products, Xmon, Xprocess and the new Xcatalogue are API-first applications. They are built on top of a solid REST API foundation to allow for better development, testing and integration within our products. We make certain endpoints available to our clients so they can benefit from, amongst others, the following:

  1. Automated report generation and data extractions, which allow instant data extractions into third party platforms, such as Tableau or Power BI. By leveraging the tools already at your disposal and powerful analytics available in Xmon for example, you will have the ability to create reports on the fly, tailored to your needs and centralized within your own reporting frameworks and tools.
  2. Integration of Xmon analytics into proprietary or in-house developed systems. One perfect example is simulating the cost of a data request, making it easier and quicker to oversee budget spend, directly from internal applications. This will allow users to have direct access to analytics that go hand in hand with your existing data, all within the same environment.
  3. More advanced, hybrid types of integration where on site agents are deployed and communicate with the Xpansion SaaS backend. In this type of deployment, you will get to monitor requests and data calls made between internal applications which would otherwise not be possible. This type of integration is also suitable when using private leased lines. Advanced integrations using the REST API also allow for automated provisioning of rules, consumers and data sources for a fully automated DataOps workflow using our suite of products.

All endpoints are available over secure HTTPS transport with advanced permissioned access, whitelabelled access and full audit trail for traceability and accountability.

If you’d like to know more about our REST API integration and possibilities, do reach out, we’d love to hear from you! To speak to one of our experts, click here.

Xpansion has a fresh new look!

We are happy to announce the recent launch of our new and improved website designed with our client’s needs in mind.

It is full of features for a more interactive and comprehensive dive into the world of Xpansion, with a detailed description of our product suite – Xmon, Xprocess and Xcatalogue – as well as our partners. Have a look for yourself here

We’d love to hear what you think, request a demo if you’re interested in joining our rapidly growing client base!

Existing clients will also have noticed the new user interface in line with Xpansion website theme on our website, as part of our latest software release.

Your Xpansion team